Privacy Policy

Last updated: March 2026

1. Who We Are

Emacron AI is a service by Emacron Technologies LLP ("we", "us"), registered in Pune, Maharashtra, India. This policy describes how we handle your data in compliance with the Digital Personal Data Protection (DPDP) Act, 2023.

2. Data We Collect

Contact information: Name, email, phone number — when you fill a form, take an assessment, or chat with our AI.
Chat data: Conversation history with our AI assistant to improve service quality.
Assessment answers: Your responses to our AI Readiness Assessment.
Analytics: Anonymous page visits via Plausible Analytics (no cookies, no personal data).

3. How We Use Your Data

To respond to your inquiries and provide our services
To send you the assessment report you requested
To improve our AI assistant's responses
To contact you about our services (only after you share your details)

4. Data Isolation

Client data is fully isolated in separate environments. Your data is never shared with other clients or co-mingled with any other dataset.

5. Data Storage

Data is stored in Supabase (PostgreSQL) hosted in secure data centers. We use encryption in transit (TLS) and at rest.

6. Your Rights (DPDP Act)

Right to access your personal data
Right to correction of inaccurate data
Right to erasure — request deletion of your data
Right to withdraw consent at any time

7. Cookies

We use Plausible Analytics which does not use cookies. If we add any cookies in the future, we will request your consent via a banner.

8. Third-Party Services

Anthropic (Claude AI) — for chat responses
Supabase — for data storage
Plausible — for privacy-first analytics

9. Contact Us

For any data-related requests, email us at hello@emacrontechnologies.com or contact us via our website.